Delivery & Return Information

DELIVERY INFORMATION

All orders are shipped between 1-5 working days from the date you placed your order.

Please keep in mind that PetFluencer Fashion is a one-woman business, which means that I manage everything in my business by myself. This can mean that certain delivery times can be affected as I am away and participating in trade fairs and during summer and long weekends.

SHIPPING COSTS

Free delivery on all orders over SEK 500 within Sweden.

Delivery cost within Sweden, on orders under SEK 500

SEK 89:-

Delivery cost within the EU

SEK 200:-

International Delivery Cost (outside the EU)

SEK 300, excluding possible handling costs (customs fees) and tax, which is paid by the recipient

RETURNS & EXCHANGES

If you are not 100% satisfied with your purchase, please contact me via email or phone. Returns made without contact will not be accepted and will be sent back to the sender with an additional delivery charge.

The right of withdrawal is valid for 14 days after you have received your order and approved returns must be returned within these days. The return cost is paid by you as the customer.

The right of withdrawal does not apply to specially ordered products that are not part of PetFluencer Fashion's regular range.

Accepted returns will be reimbursed at the item's base price, minus the cost of any shipping, international handling charges (customs fees) and taxes.

Returned items must be in the same condition as when received and packaged in any original packaging.

CHANGE OF SIZE

When changing a size, the same rules apply as for a return. You as a customer have 14 days to return the product after contacting me.

Both the return and new delivery costs when changing sizes are paid for by you as the customer, so be sure to measure and read the size guide on the item before ordering.

SALE items are not included in the right of exchange for size as it is not possible to guarantee that other sizes will remain in the range.

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Contact details for returns and exchanges:
Email: lnfo@luxurydog.shop
Telephone: +46 730 25 95 45